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Customer Service Professional Development – Resources To Help You Learn & Grow

Comm100

While you probably thought that your days of studying and cramming for tests was over once you’d left college and university, to compete and stay current in today’s global economies, keeping your customer service professional development up to date is an absolute necessity. Active group with 20000 members.

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Contact Center Trends 2021: The CX Watershed

Fonolo

Bill Quiseng CX Expert, Speaker & Consultant. And while the thought may seem daunting, there are several new ways to resolve the problems that will erode call center operations ‘ success around the world. Here are the ten most prominent trends that can help call center professionals stay ahead of the curve.