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From 2008 to 2018, they studied the connection between reported employee satisfaction levels and CSAT scores on the ACSI index. They’ll follow scripts and protocol. New research alert: The stats are in – all this talk about “happy employees, happy customers” isn’t fluff. But they won’t be really present while doing it.
From 2008 to 2018, they studied the connection between reported employee satisfaction levels and CSAT scores on the ACSI index. They’ll follow scripts and protocol. New research alert: The stats are in – all this talk about “happy employees, happy customers” isn’t fluff. But they won’t be really present while doing it.
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