2008, Contact center software and Time management

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2008

Contact center software

Time management

Finding Greater Success as a Leader in your Call Center: 5 Soft Skills Every Manager Needs to Get a Leg Up on the Competition

SharpenCX

FEBRUARY 4, 2020

These are skills like time management and organization, oral and written communication skills, or the willingness to collaborate. In her book The Leader as a Mensch: Become the Kind of Person Others Want to Follow , Bruna Martinuzzi describes a 2008 study conducted by the Economist Intelligence Unit. Time Management.

Call Center

Call Center Management Coaching Contact Center

Customer Contact Central

Finding Greater Success as a Leader in your Call Center: 5 Soft Skills Every Manager Needs to Get a Leg Up on the Competition

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