ShepHyken

APRIL 14, 2020

Appoint a Director of HR— humor Have this person find something funny or uplifting to share with the team at large once a day to keep morale up. He founded the company during the 2008 recession to help companies worldwide restructure to a remote workspace. Many businesses have slowed down.

Morale 306

Morale Technology Personalization Customer Experience 306

TeamSupport

SEPTEMBER 29, 2020

As a positive consequence, employee moral improves because there is more clarity and less ambiguity and chaos. About Eric Harrington Co-founding TeamSupport in 2008, Eric helped build what is now a global mission-critical business solution for managing customer support.

B2B 89

B2B CRM Morale Enterprise 89

Satrix Solutions

FEBRUARY 18, 2020

Many of us can still vividly recall the great recession of 2008. There’s also another benefit, although it may be less trackable than the ones listed above – that is improved morale. Additionally, spotlight rewards help boost morale, loyalty and professional development within an organization.

Morale 78

Morale Employee engagement Surveys Feedback 78

ijgolding

SEPTEMBER 8, 2015

Since the global economic crisis in 2008, I have found myself pondering over this question more and more – usually when wading through treacle or pushing water uphill – largely because bureaucracy is so expensive!! No-one likes it, but it is something that is as inevitable in our daily lives as sleeping and eating.

Customer Experience 99

Customer Experience Government Morale Management 99

CX Journey

NOVEMBER 15, 2017

The soul is the essence or the moral force of a person, their emotional or intellectual energy. Here are some examples, taking us back to the financial crisis of 2007-2008. And yet, they admitted to defrauding investors in 2008. Image courtesy of Pixabay In business, your culture is the soul of the organization. Bad things.

Morale 50

Morale Banking Technology Personalization 50

GetFeedback

OCTOBER 21, 2019

“We looked at 293 large employers spanning 13 industries, including their average overall Glassdoor rating (on a scale of one to five) and ACSI score (on a scale of zero to 100) annually from 2008 to 2018,” the researchers added. The takeaway here is simple.

Customer Experience 79

Customer Experience Management Surveys Feedback 79

BlueOcean

JULY 3, 2019

US unemployment rate as fantastic news – it’s an astronomical improvement over the 10% unemployment rate after the 2008-09 Great Recession. There’s also the immeasurable impact – the stress that an under-staffed team experiences is detrimental to employee morale and engagement. That’s why most people see the current 3.6%

Customer Service 63

Customer Service outsourcing Contact Center Education 63