CSM Practice

JULY 6, 2020

To many, SaaS has always been tricky, and the current global economic downturn caused by the Coronavirus pandemic has only exacerbated it. However, most business leaders agree that the subscription model is inherently better suited to growth and profitability than the traditional way of selling services. 4. Overwhelming messaging.

SaaS 71

SaaS Upselling Accountability Sales 71

CSM Practice

JULY 6, 2020

To many, SaaS has always been tricky, and the current global economic downturn caused by the Coronavirus pandemic has only exacerbated it. However, most business leaders agree that the subscription model is inherently better suited to growth and profitability than the traditional way of selling services. 4. Overwhelming messaging.

SaaS 71

SaaS Upselling Accountability Sales 71

ROI CX Solutions

DECEMBER 5, 2024

ROI CX Solutions has been a customer experience leader since 2008, offering tailored outsourcing solutions for business processes, customer experiences, and inbound or outbound contact centers. The company serves as a bridge between SaaS businesses and a global network of vetted sales service providers.

outsourcing 52

outsourcing Call Center Technical Support B2B 52

Xaqt

JUNE 1, 2020

The Great Recession in 2008-2009 accelerated the offshoring trend as companies grappled with the economic downturn. Which meant that someone from Kansas could call a U.S company and speak with a call center agent in Bangalore. Offshoring thus emerged as a way for contact centers to reduce labor expense.

Virtual Agent 52

Virtual Agent outsourcing Call Center Real estate 52