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Tek Corner

OctopusTech

Established in 2008, Tek Corner is the only Canadian company providing 4 innovative services which are Canadian IPTV service, World IPTV service, home phone services, and High-Speed Internet via Fibre and Cable to their customers. Tech Support Services. How we helped? How we helped? Services Offered. Call Center Services.

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Tek Corner

OctopusTech

Established in 2008, Tek Corner is the only Canadian company providing 4 innovative services which are Canadian IPTV service, World IPTV service, home phone services, and High-Speed Internet via Fibre and Cable to their customers. Tech Support Services. How we helped? How we helped? Services Offered. Call Center Services.

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How Survey Feedback Improves Product Offerings at Constant Contact

Clarabridge

Chris Rogers has been working at Constant Contact since 2008. He began in technical support and in 2014 moved into customer experience as the VOC Analytics Project Manager. To learn more about how Constant Contact uses survey feedback to improve product offerings, read the full Constant Contact case study here.

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Evolution of the support rep: from outsourced to in-office

Kayako

A great indicator of this is in 2008 odesk.com had 2,500 job postings 2,500 for “virtual assistant”, and by 2012 that number had risen to 25,000. This coincided with the rise of websites like odesk.com and elance.com (before their merger to upwork.com in 2015) specialising in virtual freelance work.

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Is it time to revamp your customer experience survey strategy?

Clarabridge

Chris Rogers has been working at Constant Contact since 2008. He began in technical support and in 2014 moved into customer experience as the VOC Analytics Project Manager. About Chris Rogers. Chris has a passion for diving deep into customer pain points and working cross-functionally to address those issues.

Surveys 45
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Top 10 Call Center Outsourcing Companies for Transforming Your CX

ROI CX Solutions

ROI CX Solutions has been a customer experience leader since 2008, offering tailored outsourcing solutions for business processes, customer experiences, and inbound or outbound contact centers. The company helps businesses scale by taking on customer and technical support and other operational tasks.

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How Survey Feedback Improves Product Offerings at Constant Contact

Clarabridge

Chris Rogers has been working at Constant Contact since 2008. He began in technical support and in 2014 moved into customer experience as the VOC Analytics Project Manager. To learn more about how Constant Contact uses survey feedback to improve product offerings, read the full Constant Contact case study here.