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While technologies and data management can improve consistency and minimize many issues, you still depend upon people to set parameters, inputs and outputs. In fact, technology deployment requires full-timemanagement. Adopt: how managers adopt CX insights determines their commitment to almost-automatic CX excellence.
Founded in 2009 in Vancouver, Canada, Comm100 was launched as a live chat and email ticketing solution aimed at helping businesses stay ahead of the digital curve. I can see how this might be a powerful tool for individual sales reps or accountmanagers, but not a customer support team.” 4.7 / 5 (Capterra).
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