Fonolo

APRIL 17, 2019

This certified airline rating system is recognized as an industry benchmark of airline standards in airport and cabin staff services’ onboard products; and business-class lounge offerings. In 1999, it implemented the country’s first self-service express check-in kiosks.

Airlines 78

Airlines Transportation Contact Center Self service 78

ChurnZero

JUNE 19, 2020

You Mon]: My angle on that is if you have a product that’s quick to value, onboard, or self-service then month-to-month is a great way to go. They didn’t really exist in mass during 2008 and 2009, so we’ve never really seen it. The bigger comment is divorce from contract; it’s just based on payments.

SaaS 72

SaaS Metrics Surveys Customer retention 72

Comm100

NOVEMBER 13, 2022

Knowledge base: With a knowledge base in place, teams can provide fast self-service answers to their customers, as well as detailed help resources for agents to support customers. The key benefits of omnichannel customer service. Founded: 2009. SOC 2 Type II. Headquartered: Vancouver, Canada.

Customer Service 98

Customer Service Multichannel Chatbots Healthcare 98

JustCall

JANUARY 31, 2023

Fully self-service and easy to set up. Nextiva has a web app and a mobile app for remote servicing and integrates with business solutions like ServiceNow, Salesforce, and Zendesk. Google Voice Overview Founded in 2009, Google Voice is a voice over Internet protocol (VoIP) phone service.

voip 52

voip Enterprise Interactive Voice Response CRM 52