TechSee

DECEMBER 5, 2017

Founded in 2009 with headquarters in Israel, Nanorep has been implemented by more than 200 enterprises across the globe, and was recognized in the 2017 UK National Innovation Awards. We have also seen an uplift in almost all of our success metrics along the customer journey.”.

Contact Center 116

Contact Center Technology Self service Call Center 116

AWS Machine Learning

JANUARY 30, 2023

Distributed training is a technique that allows for the parallel processing of large amounts of data across multiple machines or devices. By splitting the data and training multiple models in parallel, distributed training can significantly reduce training time and improve the performance of models on big data.

Benchmark 85

Benchmark Construction Metrics Big data 85

Clarabridge

MARCH 2, 2017

Some companies use metrics creatively. In 2009 as social media took hold, a new category emerged: “A person like yourself”. A single score is more of a comfort blanket than it is a metric. Are you measuring for your benefit or are you genuinely looking for ways to stay ahead by improving the customer experience?

Benchmark 49

Benchmark Government Big data Analytics 49

Clarabridge

MARCH 2, 2017

Some companies use metrics creatively. In 2009 as social media took hold, a new category emerged: “A person like yourself”. A single score is more of a comfort blanket than it is a metric. Are you measuring for your benefit or are you genuinely looking for ways to stay ahead by improving the customer experience?

Benchmark 45

Benchmark Government Big data Analytics 45

Comm100

MARCH 27, 2023

Comm100 Headquartered: Vancouver, British Columbia, Canada Founded: 2009 Comm100 is a global provider of live chat and chatbot software used by schools like Thompson Rivers University, San Jose State University, McMaster University, and Montgomery College.

Education 69

Education Chatbots Wait times Surveys 69