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Its intelligent knowledge base/self-service platform is powered by artificial intelligence, unified search, rich analytics, and machine learning. The Canadian-based Coveo increases self-service success and case deflection by making search core to the self-service experience.
The software works great – both inbound and outbound calls, but the thing that really sets the company apart is the support.” Fully self-service and easy to set up. Better call quality than its competitors.” ” – Rating – 5/5 – Review and Rating by – Alex H.
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