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Virtual contact center software enables contact centers to manage customer interactions from various channels cost-effectively and efficiently. Some organizations have their in-house contact centers, while others may outsource their customer service to third parties. What is virtual contact center software?
Under our mission to “design and deploy the contact center for the future,” EPIC has built a corporate culture around service excellence and an attitude of tenacity to stay ahead of today’s increasing velocity of change. We aim to grow as a preferred partner in building the contact center of the future.
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