Remove 2009 Remove contact center solutions Remove outsourcing
article thumbnail

Top 10 Call Center Outsourcing Companies for Transforming Your CX

ROI CX Solutions

Minutes Table of contents Introduction When it comes to call center outsourcing, the right partner can be the difference between a frustrated customer and a loyal brand advocate. When done correctly, outsourcing call centers is a strategic move for customer satisfaction and revenue. Read Time: 15.5

article thumbnail

Perseverance Through Rapid Change: EPIC Connections Celebrates 15 Years of Success as a Mainstay in Contact Center Consulting

EPIC Connections

Under our mission to “design and deploy the contact center for the future,” EPIC has built a corporate culture around service excellence and an attitude of tenacity to stay ahead of today’s increasing velocity of change. We aim to grow as a preferred partner in building the contact center of the future.