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How to Boost E-Commerce Sales with Contact Center Software

Hodusoft

How to Boost E-Commerce Sales with Contact Center Software “What does the sales of an e-commerce company have to do with contact center software ?” In 2009, Amazon acquired Zappos in an all-stock deal worth around USD 1.2 How To Handpick the Right Contact Center Software for Your E-Commerce Business?

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Power Countless Customer Experiences with inContact

NICE inContact

Uncovering the best way to deliver outstanding customer experiences is something that every contact center strives to do. But finding a solution that will support your unique position, and determining the best approach to delivery, can be a daunting task.

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Industry Voices on Avaya’s Next Move

Fonolo

Nortel did the same thing, and Avaya bought those assets in 2009 … In my opinion breaking up is the only sensible option … Avaya’s whole portfolio is a complicated, multiple overlapping product mess from lots of acquisitions. – Alan Quayle’s CXTech newsletter. – Sheila McGee-Smith in NoJitter.

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SEO and Marketing Powerhouse Boostability Chooses Talkdesk to Power Customer Service

Talkdesk

Established in 2009, Boostability was founded on a simple business model: to create affordable and effective SEO for the small business marketplace. After their initial move to Talkdesk, Boostability plans to add 150+ agent seats within the next 18 months, spread across two contact centers in the U.S. And it’s worked.

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The Benefits of Wearable Technology in 2020

Revation Systems

In addition to the introduction of HIPAA in 1996, the Health Information Technology for Economic and Clinical Health ( HITECH ) Act of 2009 was designed to address the privacy and security concerns associated with the electronic transmission of health information. Revation and Wearable Technology.

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Perseverance Through Rapid Change: EPIC Connections Celebrates 15 Years of Success as a Mainstay in Contact Center Consulting

EPIC Connections

The contact center industry is known for its constant hum of change punctuated by the rapid fire of new technology and a revolving door of providers. We aim to grow as a preferred partner in building the contact center of the future. Since then, our cloud technology engagements have grown significantly.

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My Thank You Note for the Best Christmas Gift of All

Avaya

Calls fielded by the hotline staff have grown steadily to an estimated 691,000 since Christmas 2009. It’s all made possible by Avaya Customer Engagement technology , the leading contact center solution in the market (shameless company plug!).