AWS Machine Learning

OCTOBER 5, 2023

These models can be used for question answering, summarization, translation, and more in applications such as conversational agents for customer support, content creation for marketing, and coding assistants. At Uber, he focused on optimizing the public transit network with on-demand SaaS products and shared rides.

Scripts 116

Scripts Big data Engineering SaaS 116

Russel Lolacher

AUGUST 30, 2018

Whether it was renting a top loading VCR or adding an iPod supported speaker to their sound system or investing in the latest expensive tech for Paul’s metal and wood work in the garage, they always made sure they weren’t too far behind the curve when adopting these new tools. Computers however, were a totally different beast. Same result.

Entertainment 48

Entertainment Morale Personalization Customer Care 48

JivoChat

JUNE 20, 2021

In the time since it launched in 2009, BigCommerce has become a leader in the SaaS e-commerce world. Thanks to its innovative and customized approach to solving e-commerce’s most challenging problems, countless businesses have reached new heights with BigCommerce. 24/7 customer support. BigCommerce App #8.

Sales 52

Sales Accountability Advertising B2B 52

ROI CX Solutions

DECEMBER 5, 2024

Pros Expertise in lead generation across more than 50 industries High customer satisfaction, evidenced by a 90% retention rate Comprehensive B2B sales services, including appointment setting and demand generation Focused on building long-term partnerships with clients 6.

outsourcing 52

outsourcing Call Center Technical Support B2B 52

Russel Lolacher

AUGUST 30, 2018

Whether it was renting a top loading VCR or adding an iPod supported speaker to their sound system or investing in the latest expensive tech for Paul’s metal and wood work in the garage, they always made sure they weren’t too far behind the curve when adopting these new tools. Computers however, were a totally different beast. Same result.

Entertainment 40

Entertainment Morale Personalization Customer Care 40

Comm100

NOVEMBER 23, 2020

Customer service isn’t just about your team having the right attitude and training. For your customer support to be great (or even just functional) in 2020, you need the systems to back it up. Your customer help desk software keeps incoming queries from falling through the cracks by turning them into easily manageable tickets.

Chatbots 52

Chatbots Enterprise CRM Customer Support 52

SmartKarrot

FEBRUARY 15, 2022

Through her social media interactions, Johnson encourages her followers to think creatively to come up with better ideas – an important skill for customer support teams. Her Twitter feed is full of stories regarding Millennial trends, as well as advice on how businesses may appeal to Generation Z and Millennial customers.

Customer Service 10

Customer Service Customer centricity Consulting Consulting 10