2009 Personalization SaaS 
ChurnZero
AUGUST 4, 2023
For many SaaS companies, the cost of acquiring a customer exceeds the initial revenue it earns in any given deal. As the smart folks at SaaS Capital put it, retaining customers has a powerful compounding effect on growth for SaaS companies. Establish a cadence of regular check-ins and personalized communications.
aircall
APRIL 6, 2017
From most SaaS companies, people do not merely buy software, but rather solutions. According to 2009 Cornell University research, consumers are less likely to make purchases when menu options include monetary symbols, such as $ or €, or monetary value words, like dollars or pounds. He buys a drill to have the capacity to make holes.
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Amity
SEPTEMBER 7, 2016
I started in HubSpot in 2009 and I’m now coming up on my 7-year anniversary. This was back before SaaS companies were given that acronym -- they were called ASPs (Application Service Providers) back in the early 2000s. In the early days of HubSpot, before 2009, we didn’t have customer success and retention was a problem.
Amity
MARCH 24, 2016
Founded in 2009, Vend is a retail POS Software, Inventory Management, E-Commerce & Customer Loyalty for iPad, Mac and PC. In terms of one of our biggest strengths on the team is every single person that we have hired has Retail experience. I think it also comes down to our adaptability. I love the community around it.
Kayako
FEBRUARY 25, 2016
From hiring to firing, from family to working with a personal assistant, from running a board meeting to developing an investor story, it is a big ask from 400 pages. Predictable Revenue is a gospel in the bible of building a SaaS business. By Matt Blumberg ( @mattblumberg ). In this new book, Collins tries to unpick why.
Russel Lolacher
AUGUST 30, 2018
What if you felt like you left your computer, with all it’s personal and valuable information available to attack? In the summer of 2009, with some prodding by Lynn, the couple decided to buy the old computer of their eldest son, Joe. As this was a personal computer, Paul and Lynn were worried about viruses. Computer viruses.
ROI CX Solutions
DECEMBER 5, 2024
Each client gets personalized attention and a strong commitment to brand representation with the help of dedicated, experienced teams and with no long-term contracts, their global delivery model gives clients the flexibility they need. The company helps businesses scale by taking on customer and technical support and other operational tasks.
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