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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Founded in 2009 with headquarters in Israel, Nanorep has been implemented by more than 200 enterprises across the globe, and was recognized in the 2017 UK National Innovation Awards. Founded in 2015, TechSee is a technology and technical support company that specializes in visual technology and augmented reality.

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Best Telemarketing Companies Focus on Their Niche

Quality Contact Solutions

QCS has 70+ employees working on behalf of this client on a daily basis, including outbound sales, inbound sales, inbound customer service and inbound technical support. QCS has been working with this client on an on-going basis since 2009. Project scope: QCS conducts business to business sales for this client.

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How Covid has Exacerbated the Customer Service Issue

Interactions

A recent study by the UK Institute of Customer Service found that complaints about poor customer service are at their highest levels since 2009. On top of all of this, it has created countless customer experience challenges which many organizations have been unable to meet. This benefit is two-fold.

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Top 10 Call Center Outsourcing Companies for Transforming Your CX

ROI CX Solutions

Helpware Helpware, established in 2015 and based in Kentucky, offers customized outsourcing solutions with a focus on creating specialized teams for customer support, back-office operations, and technical support. The company helps businesses scale by taking on customer and technical support and other operational tasks.