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DXC transforms data exploration for their oil and gas customers with LLM-powered tools

AWS Machine Learning

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies such as AI21 Labs, Anthropic, Cohere, Meta, Mistral, Stability AI, and Amazon through a single API, along with a broad set of capabilities to build generative AI applications with security, privacy, and responsible AI.

APIs 102
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Boosting RAG-based intelligent document assistants using entity extraction, SQL querying, and agents with Amazon Bedrock

AWS Machine Learning

Another driver behind RAG’s popularity is its ease of implementation and the existence of mature vector search solutions, such as those offered by Amazon Kendra (see Amazon Kendra launches Retrieval API ) and Amazon OpenSearch Service (see k-Nearest Neighbor (k-NN) search in Amazon OpenSearch Service ), among others.

Analytics 127
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How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions

NobelBiz

Understanding Customer Data Platforms (CDPs) Although similar tools existed in the past, the term Customer Data Platform was first used in 2010. Ask about their API integrations API integrations are important when a call center looks for a CDP vendor because they allow businesses to connect their existing systems and tools to the CDP.

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Process mortgage documents with intelligent document processing using Amazon Textract and Amazon Comprehend

AWS Machine Learning

In the final phase of the process, the extracted and validated data is sent to downstream systems for further storage, processing, or data analytics. The following is a high-level overview of the steps involved: Extract UTF-8 encoded plain text from image or PDF files using the Amazon Textract DetectDocumentText API.

APIs 109
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Accelerating time-to-insight with MongoDB time series collections and Amazon SageMaker Canvas

AWS Machine Learning

With efficient querying, aggregation, and analytics, businesses can extract valuable insights from time-stamped data. If you need an automated workflow or direct ML model integration into apps, Canvas forecasting functions are accessible through APIs. Through Atlas Data Federation, data is extracted into Amazon S3 bucket.

Finance 127
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A review of purpose-built accelerators for financial services

AWS Machine Learning

The financial services industry (FSI) is no exception to this, and is a well-established producer and consumer of data and analytics. This mostly non-technical post is written for FSI business leader personas such as the chief data officer, chief analytics officer, chief investment officer, head quant, head of research, and head of risk.

Benchmark 102
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5 Reasons You Need a Next-Gen Chatbot for Customer Support

Solvvy

Next-gen chatbots (as opposed to the somewhat flawed ‘traditional’, rule-based chatbots from the 2010’s) leverage tools like AI, natural language processing, machine learning, and automation to deliver fast, easy, and high-quality self-service to your customers with a far lower cost-to-serve. What is a Next-Gen Chatbot?