AWS Machine Learning

JUNE 18, 2024

Afri-SET engages with air quality sensor manufacturers , providing crucial evaluations tailored to the African context. Through evaluations of sensors and informed decision-making support, Afri-SET empowers governments and civil society for effective air quality management.

Calibration 132

Calibration Engineering Government Analytics 132

Talkdesk

MAY 6, 2020

The Need for Business Agility Consumers have more choice than ever before, and they are increasingly choosing vendor relationships based on quality of customer experience. This includes fully integrated agent desktop, mobile agent, workforce management, quality management and call recording.

Contact Center 80

Contact Center Cloud contact Enterprise Self service 80

DMG Consulting

DECEMBER 7, 2020

Who: DMG Consulting LLC, a leading provider of contact center, back-office and real-time analytics market research and consulting services. Background: DMG Consulting LLC , a leading provider of contact center, back-office and real-time analytics market research and consulting services, today released its.

Consulting 62

Consulting Consulting Contact Center Marketing 62

Avaya

JANUARY 29, 2019

With more than 5,000 customers across the world, Avaya IX Workforce Engagement has been helping organizations transform employee and customer engagement since 2010. Automated Quality Management – Automate the entire quality management process, from scoring evaluations to assigning coaching.

Customer Experience 67

Customer Experience Coaching Contact Center Quality management 67

Netomi

JANUARY 5, 2022

Our favorite content from Adrian: How to make sure that employee analytics and monitoring doesn’t destroy your employee and customer experience. After taking on various roles at Deloitte, Strategy, and GSK, he has been serving as the VP of Digital & Analytics Transformation at Genpact since May 2018. Dennis Wakabayashi.

Customer Experience 98

Customer Experience Customer Service Consulting Consulting 98