Remove 2010 Remove Analytics Remove SaaS
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New to Working Remotely? Three Perspectives to Consider for the Short Term and the Long Run

Momentum Telecom

In the US, more than 93 percent of Americans have access to broadband, compared to only approximately 75 percent in 2010². Enter call reporting, such as with Momentum Voice Analytics. There’s also been sharp growth in remote work over the past decade. But what if you need data-driven insight into your team or overall organization?

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Securing Microsoft Azure Natively

ConvergeOne

Since its launch in 2010, Microsoft Azure has gained popularity and trust with customers on a global scale. Azure is a public cloud offering that provides solutions for Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). how safe is my data?)

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5 Essential Features for Customer Service Success

Kayako

ECommerce is growing like wildfire, offering exciting business insights via analytics and data. One study found that the brands that provide the best customer experiences achieved 17% compound growth between 2010 and 2015. Sometimes it is easy to forget that there are people on the other end of the transaction.

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ChurnZero’s 10 Customer Success Leaders to Watch in 2022

ChurnZero

As the demand for Customer Success surges within SaaS, so too does the need for effective leaders to spearhead this expanding function and steer its strategy and success. We wanted to recognize those leaders who are helping Customer Success make a name for itself in SaaS by proving its purpose and potential. Follow Amir on LinkedIn.

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Securing Microsoft Azure Natively

ConvergeOne

Since its launch in 2010, Microsoft Azure has gained popularity and trust with customers on a global scale. Azure is a public cloud offering that provides solutions for Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS). how safe is my data?)

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Customer Experience in 2018: Trends and Statistics

Answer Dash

Decreased Brand Loyalty and Patience “The next generation of people (those born between 1995 and 2010 who account for 27% of the world population) is entering the workforce and has spending power. trillion annual impact that could potentially be enabled by all analytical techniques (Exhibit 4)” ( McKinsey ). trillion and $5.8

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How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions

NobelBiz

Understanding Customer Data Platforms (CDPs) Although similar tools existed in the past, the term Customer Data Platform was first used in 2010. By the end, you’ll have a solid understanding of what it takes to find the perfect solution for your business needs. Managing customer data is nothing new.