Altivon
JULY 27, 2020
Idaho Power took top honors in the 16th Annual Energy Utility Benchmark Report on Interactive Voice Response (IVR) systems, released July 1, 2020 by IVR Doctors. Altivon has been working with Idaho Power since 2010 as their Genesys contact center / Nuance IVR systems integrator and value-added partner when they deployed their system.
Avaya
OCTOBER 10, 2016
We then established metrics we could track internally and determined industry or world-class benchmarks. We then created the Avaya Quality Index (AQI), a report card that defined exactly what “good” is, and set a benchmark score of 80% for each of the line items. Each business unit focused on driving improvements in their core metrics.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
AWS Machine Learning
SEPTEMBER 11, 2024
From 2010 onwards, other PBAs have started becoming available to consumers, such as AWS Trainium , Google’s TPU , and Graphcore’s IPU. Accelerator benchmarking When considering compute services, users benchmark measures such as price-performance, absolute performance, availability, latency, and throughput.
AWS Machine Learning
JULY 15, 2024
Welocalize benchmarks the performance of using LLMs and machine translations and recommends using LLMs as a post-editing tool. She is also the recipient of the Best Paper Award at IEEE NetSoft 2016, IEEE ICC 2011, ONDM 2010, and IEEE GLOBECOM 2005. Amazon Translate has various unique benefits. Cristian Torres is a Sr.
CX Journey
AUGUST 16, 2017
Of course, they want to see their own hard numbers, but absent those, we can tell the story of the benefits of customer experience through some benchmark data, through examples of successes that others have achieved by doing what you should/could be doing. Executives want to see hard numbers about any investments they make.
CSM Magazine
OCTOBER 1, 2020
Stone served as CFO for marquee Amazon operations during key periods of growth, including Amazon devices and digital content from 2010 to 2011 and Amazon Web Services from 2012 to 2015. He also managed the company’s investment in physical stores, including the integration of Whole Foods.
ijgolding
MAY 11, 2016
Since 2010, any establishment in the UK serving food has been given a ‘food hygiene rating’ by their local authority. I think that the system is the benchmark for other industries to follow. In my opinion, the more we can see ‘the truth’ about the businesses we interact with, the better.
Expert insights. Personalized for you.
52 
Let's personalize your content