Avaya

MARCH 23, 2017

So much so that nearly 90% of companies now compete solely on CX —a drastic increase from 36 % in 2010—and 50 % of consumer product investments are expected to be redirected to CX innovations—like attribute matching—by the end of this year.

Big data 61

Big data Banking Contact Center Call Center 61

C3Centricity

DECEMBER 3, 2018

Their explanation for this is that “only 29% of marketers believe they have the necessary skills to analyse data, with 44% planning on investing in further training over the next two years to boost confidence within their organisations around the handling of information.” No company can afford to be a customer service laggard.”

Big data 65

Big data B2C Marketing CRM 65

Hodusoft

NOVEMBER 13, 2019

It gains more ground in 2010, especially in helping with big data analysis. With WebRTC and cloud-hosted contact center solutions, you can simply use your smartphones and you need not even have a regular office to start with. Artificial Intelligence climbs higher AI was there in 2018 and it is here in 2019.

Contact center software 40

Contact center software Contact Center contact center solutions call center software 40

DMG Consulting

MARCH 9, 2020

They are investing in AI, robotic process automation (RPA), big data, knowledge management (KM) and digital-first solutions, as well as cloud servicing initiatives. The market began the 2010’s with contact center WFO revenues of $1,012.1 Many vendors from various IT sectors. million.

Consulting 48

Consulting Consulting Marketing Contact Center 48

AWS Machine Learning

SEPTEMBER 11, 2024

SIMD describes computers with multiple processing elements that perform the same operation on multiple data points simultaneously. SIMT describes processors that are able to operate on data vectors and arrays (as opposed to just scalars), and therefore handle big data workloads efficiently.

Benchmark 85

Benchmark Banking Analytics Big data 85

delighted

JANUARY 7, 2020

The number of companies investing in the omnichannel experience has grown from 20% to 80% since 2010. Fueled by big data, AI is reshaping how brands scale their businesses, improve product offerings, and connect with customers. Not only are expectations reaching unprecedented levels, they are doing so in an omnichannel world.

Customer Experience 40

Customer Experience Surveys Feedback Marketing 40

SmartKarrot

JANUARY 28, 2022

Founded in: 2010. It can store petabytes of data in a single blade, giving it mainframe capabilities. Since the corporation claims to provide system uptime and high availability, it is well suited to this type of storage for object storage and big data analytics applications. Founded in: 2010. Founded in: 2011.

SaaS 10

SaaS Enterprise Analytics Big data 10

SmartKarrot

FEBRUARY 3, 2022

Neoway is a market intelligence and Big Data platform that provides companies with important insights to help them grow. The company’s product SIMM, a sophisticated market data analytics platform, allows it to deliver accurate insights. Founded in: 2010. Founded in: 1998. CEO: Fabricio Bloisi and Eduardo Henrique.

SaaS 10

SaaS Real estate Construction Transportation 10

SmartKarrot

FEBRUARY 4, 2022

SaaS – Software-as-a-Service – is an umbrella term referring to a range of technologies and tools that facilitate the processing, storage, and management of big data using remote servers. Founded in: 2010. Founded in: 2010. Founded in: 2010. The platform also offers management tools. Founder: Girish Mathrubootham.

SaaS 10

SaaS Finance Advertising CRM 10

AWS Machine Learning

NOVEMBER 24, 2023

The SnapLogic Intelligent Integration Platform (IIP) enables organizations to realize enterprise-wide automation by connecting their entire ecosystem of applications, databases, big data, machines and devices, APIs, and more with pre-built, intelligent connectors called Snaps.

APIs 93

APIs Engineering SaaS Enterprise 93

AWS Machine Learning

OCTOBER 23, 2024

Since joining SnapLogic in 2010, Greg has helped design and implement several key platform features including cluster processing, big data processing, the cloud architecture, and machine learning. He currently is working on Generative AI for data integration.

Enterprise 68

Enterprise APIs Engineering Government 68