Remove 2010 Remove Contact center software Remove contact center solutions
article thumbnail

The Importance of Social Media Integration in Ecommerce Contact Centers

Hodusoft

We have engineered our HoduCC omnichannel contact center software with social media integration to enable e-commerce companies efficiently manage customer communication on their preferred social network. Pinterest Launched in 2010, Pinterest is the third fastest-growing platform right now, behind Snapchat and LinkedIn.

article thumbnail

Contact Center Software Trends for 2020 – Helping Contact Centers Serve Customers Better

Hodusoft

So, in the case of contact center software, you have good things to look forward to in 2020. Still, these trends point to making life easier for contact centers and helping them to serve customers better and faster. We can expect it to gain even more ground as call centers based around WebRTC become more popular.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

HoduCC’s Auto Dialer Wins Accolades across Leading Platforms

Hodusoft

In the ever-evolving landscape of communication solutions, HoduSoft continues to stand tall as a beacon of excellence. Its HoduCC call and contact center software has earned recognition for its auto dialer feature across three prestigious platforms.

article thumbnail

How to Evaluate Call Center Software Vendors for Customer Data Platform Solutions

NobelBiz

By the end, you’ll have a solid understanding of what it takes to find the perfect solution for your business needs. Understanding Customer Data Platforms (CDPs) Although similar tools existed in the past, the term Customer Data Platform was first used in 2010. Managing customer data is nothing new.