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We have engineered our HoduCC omnichannel contactcentersoftware with social media integration to enable e-commerce companies efficiently manage customer communication on their preferred social network. Pinterest Launched in 2010, Pinterest is the third fastest-growing platform right now, behind Snapchat and LinkedIn.
So, in the case of contactcentersoftware, you have good things to look forward to in 2020. Still, these trends point to making life easier for contactcenters and helping them to serve customers better and faster. We can expect it to gain even more ground as call centers based around WebRTC become more popular.
In the ever-evolving landscape of communication solutions, HoduSoft continues to stand tall as a beacon of excellence. Its HoduCC call and contactcentersoftware has earned recognition for its auto dialer feature across three prestigious platforms.
By the end, you’ll have a solid understanding of what it takes to find the perfect solution for your business needs. Understanding Customer Data Platforms (CDPs) Although similar tools existed in the past, the term Customer Data Platform was first used in 2010. Managing customer data is nothing new.
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