Remove 2010 Remove contact center solutions Remove Quality management
article thumbnail

Talkdesk redefines the contact center with CX Cloud

Talkdesk

The Need for Business Agility Consumers have more choice than ever before, and they are increasingly choosing vendor relationships based on quality of customer experience. Introducing Talkdesk CX Cloud™, a New Kind of Contact Center Solution Talkdesk CX Cloud is the first end-to-end solution for delivering great customer experiences.

article thumbnail

The CCaaS Market Sees Growing Pains and Changing Dynamics

DMG Consulting

The CCaaS Market Sees Growing Pains and Changing Dynamics View this article on the publisher’s website The contact center-as-a-solution (CCaaS) market is thriving while simultaneously undergoing an identity crisis.