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Blue Ocean Promotes Amy Bennet Roach to Vice President, Sales and Marketing

BlueOcean

Blue Ocean, an award-winning provider of customer care solutions, is delighted to announce the promotion of Amy Bennet Roach to Vice President, Sales and Marketing. In 2015, Amy was promoted to Director, Marketing and Communications, and then Director, Sales and Marketing in 2018.

Sales 62
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The Unforgettable Tony Hsieh: 5 Customer Care Lessons for Us All

Skybridge

His 2010 book, Delivering Happiness: A Path to Profits, Passion, and Purpose , shared a roadmap, of sorts, for others to follow. helped build the online shoe retailer with a model of customer service that rested on a simple premise: Make every customer as happy as possible, even at the expense of sales—in the short term.

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Ford CFO Joins ASAPP to Help Scale Artificial Intelligence Efforts in CX Industry Disruption

CSM Magazine

“Starting with his 20 years at Amazon, where he provided finance leadership for several of the company’s most significant business initiatives and oversaw operations for others while Amazon scaled to $200 billion in sales and grew the team from 1,000 to 575,000 employees.

Finance 52
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Top 20 Customer Service Blogs You Have to Read in 2020

Fonolo

Which customer service blog posts helped to shape the last decade for you? . When we look back at the customer support industry in 2010, we see a very different beast to the one we work in today. Here, we cover the 20 best customer service blogs and influencers to follow in 2020. Nice Reply.

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Blindster CEO Leads the Way with Outstanding Customer Satisfaction and Unrivalled Growth

CSM Magazine

Launched in 2010 with only $5000, Blindster has grown to become the largest retailer of private label, custom-made window treatments in the nation. This spectacular growth has been made possible by Blindster’s commitment to its customers. This investment in the customer experience pays off.

Sales 52
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DMG Consulting Releases 2020 – 2021 Cloud-Based Contact Center Infrastructure Product and Market Report

DMG Consulting

In 2010, DMG reported that the number of CCaaS seats was 483,875 out of an estimated 14 million worldwide contact center infrastructure seats, an adoption rate of 3.5%. The CCaaS market experienced a rapid adoption rate during the past decade. For more information, visit www.dmgconsult.com. # # #.

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Area Code 734: Ann Arbor, Michigan Local Phone Numbers

JustCall

With more than 110,000 people registered in the 2010 census, the area has grown considerably in terms of graduates and students. The 734 Area code location will keep on benefitting from VoIP technology in terms of customer care and enhanced corporate communication. What Area Code is 734? . Advanced Business Phone Features .