2010 Customer Care Sales 
BlueOcean
MAY 18, 2022
Blue Ocean, an award-winning provider of customer care solutions, is delighted to announce the promotion of Amy Bennet Roach to Vice President, Sales and Marketing. In 2015, Amy was promoted to Director, Marketing and Communications, and then Director, Sales and Marketing in 2018.
Fonolo
JANUARY 14, 2020
Which customer service blog posts helped to shape the last decade for you? . When we look back at the customer support industry in 2010, we see a very different beast to the one we work in today. Here, we cover the 20 best customer service blogs and influencers to follow in 2020. Nice Reply.
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C3Centricity
AUGUST 17, 2020
Even worse, the customer care centre was seen as mere complaint handlers. You only have to take a look at the financial results of companies which excel at customer care to realise the business benefits of putting the customer first: Amazon, Southwest, Zappos to name but a few.
CSM Magazine
OCTOBER 1, 2020
“Starting with his 20 years at Amazon, where he provided finance leadership for several of the company’s most significant business initiatives and oversaw operations for others while Amazon scaled to $200 billion in sales and grew the team from 1,000 to 575,000 employees.
C3Centricity
DECEMBER 3, 2018
Even worse, the customer care centre was seen as mere complaint handlers. You only have to take a look at companies which excel at customer care to realise the business benefits of putting the customer first: Amazon, Southwest, Zappos to name but a few. No company can afford to be a customer service laggard.”
DMG Consulting
DECEMBER 7, 2020
In 2010, DMG reported that the number of CCaaS seats was 483,875 out of an estimated 14 million worldwide contact center infrastructure seats, an adoption rate of 3.5%. The CCaaS market experienced a rapid adoption rate during the past decade. For more information, visit www.dmgconsult.com. # # #.
CSM Magazine
JANUARY 27, 2021
Launched in 2010 with only $5000, Blindster has grown to become the largest retailer of private label, custom-made window treatments in the nation. This spectacular growth has been made possible by Blindster’s commitment to its customers. This investment in the customer experience pays off.
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