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IdeasUnlimited: Revolutionizing Customer Support Globally

IdeasUnlimited

Since its inception in 2010, IdeasUnlimited has been pivotal in scripting success stories for numerous businesses. The company invests in training its representatives to be adept at using the latest technologies, ensuring efficient and effective communication with customers.

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Laying the Groundwork for Our Five Best Practices for Creating Unbelievable Customer Experiences

Up Your Service

An article in Forbes reports that today an estimated 89% of companies compete primarily on the basis of customer experience – up from just 36% in 2010. Customer experience now reigns as the supreme brand differentiator, with no shortage of data to back it up. Another publication reports that poor customer experience is costing U.S.

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Accelerating time-to-insight with MongoDB time series collections and Amazon SageMaker Canvas

AWS Machine Learning

Populate a time series collection in MongoDB Atlas For the purposes of this demonstration, you can use a sample data set from from Kaggle and upload the same to MongoDB Atlas with the MongoDB tools , preferably MongoDB Compass. Create the function Setup the Atlas Application services to create the trigger and functions.

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Boost Business and Customer Loyalty With Multilingual Customer Service

ProProfs Blog

To bring this pervasive problem closer to home, the Hispanic population in the United States grew by 50% between 2010 and 2015 as per the U.S This may also contain customer service scripts. Census records. Drive your audience to focus on the value addition of the service rather than just linguistic perfection. #3:

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Video auto-dubbing using Amazon Translate, Amazon Bedrock, and Amazon Polly

AWS Machine Learning

We use the custom terminology dictionary to compile frequently used terms within video transcription scripts. She is also the recipient of the Best Paper Award at IEEE NetSoft 2016, IEEE ICC 2011, ONDM 2010, and IEEE GLOBECOM 2005. Here’s an example. She holds 30+ patents and has co-authored 100+ journal/conference papers.

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Best Practices for Proactive Live Chat

Comm100

The beauty of rule-based auto-invitations is that once you have the proper scripts in place, you can send out the appropriate response that is optimally designed to get a response from a customer. Having engaging scripts is a priority when you’re dealing with proactive chat. Leverage the Power of Rule-Based Proactive Chat.

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Identify key insights from text documents through fine-tuning and HPO with Amazon SageMaker JumpStart

AWS Machine Learning

To run inference on this model, we first need to download the inference container ( deploy_image_uri ), inference script ( deploy_source_uri ), and pre-trained model ( base_model_uri ). We use an AWS PyTorch Deep Learning Container (DLC) with a script mode and install the spaCy library as a dependency on top of the container.

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