2011 Accountability Best practices 
Avaya
OCTOBER 10, 2016
In 2011, we prioritized speed to market over ensuring quality, resulting in an NPS in the low 20s. I joined Avaya in November 2011 to address this untenable situation. However, if the defect escaped and reached a customer, it could cost upwards of $25,000—a number that could be dramatically higher if it occurred on a critical account.
ClearAction
NOVEMBER 13, 2014
The marketing operations (MO) function has emerged due to the need for a more transparent, efficient, and accountable view of marketing. The MO function enables the marketing organization to shift from being viewed as a cost center and to operate more like a business, with formalized best practices, processes, infrastructure, and reporting.
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AWS Machine Learning
OCTOBER 10, 2023
Customers often need to train a model with data from different regions, organizations, or AWS accounts. The sample code demos a scenario where the server and all clients belong to the same organization (the same AWS account), but their datasets cannot be centralized due to data localization requirements. He received his Ph.D.
Amity
AUGUST 5, 2016
Prior to joining Achievers, I worked at several other successful software companies in the area of customer enablement and best practices, I knew that I loved working directly with customers, and that I had the skills and the passion to stay even more closely connected to them. Did they hit their goals?
Callminer
SEPTEMBER 5, 2017
Her career started in 2011 as an online marketing analyst, blogger & fashion expert @ Amazing Wristbands. Constant QA, coaching, and accountability is how you ensure all interactions are positive. Was there a “wow” factor on this call? Did you resolve the customer’s issue? Billie Jean Bateson. AMZG_Wristbands. Kalani Thomas.
AWS Machine Learning
APRIL 6, 2023
While keeping a constant collaborative workstream with our team, MLSL helped us with upskilling our professionals when it comes to scientific excellence and best practices on ML development using AWS infrastructure.” – Bart Zeeman, Strategist and Analyst at CTO office in NXP Semiconductors.
Noble Systems
MAY 11, 2021
Many think that speech recognition began with the advent of Siri from Apple in 2011. By spotting trends, speech analytics and ASR can identify best practices that can be shared with all agents. Then, we’ll explore five ways in which businesses can benefit from using today’s automatic speech recognition (ASR) tools.
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