AWS Machine Learning

APRIL 19, 2023

Streaming ingestion – An Amazon Kinesis Data Analytics for Apache Flink application backed by Apache Kafka topics in Amazon Managed Streaming for Apache Kafka (MSK) (Amazon MSK) calculates aggregated features from a transaction stream, and an AWS Lambda function updates the online feature store.

Engineering 97

Engineering Analytics APIs Enterprise 97

AWS Machine Learning

APRIL 6, 2023

Next, we called the create_dataset function from the Boto3 API to create a dataset with attributes such as Domain, DatasetType, DatasetName, DatasetFrequency, and Schema. The Boto3 API provides the create_auto_predictor function for training an auto prediction model. We next calculated the MAPE for the actual sales values.

Sales 105

Sales Metrics APIs Marketing 105

RichCall

SEPTEMBER 13, 2017

In 2011 Gartner predicted that. To make the business model of IoT work, companies must keep a close eye on emerging IoT ecosystem components, networking protocols, security, data models, and analytics to connect with contact center solutions and act on the received triggers. Speech Analytics. Teresa Cottam. Self-service.

Contact Center 64

Contact Center Technology Benchmark Chatbots 64

Hodusoft

MAY 17, 2024

Key standards like the Computer-Supported Telecommunications Application (CSTA), the Java Telephony API (JTAPI), the Telephony Server API (TSAPI), and the Telephony Application Programming Interface (TAPI) normalized CTI interfaces. Lucent and IBM played significant roles, but startups like ZTEL also contributed innovative solutions.

Interactive Voice Response 52

Interactive Voice Response CRM Contact Center Call Center 52

NobelBiz

JUNE 26, 2023

These systems help route calls to the appropriate agents, track customer interactions, manage customer data, and provide analytics for monitoring and improving performance. They do not support advanced features such as call recording, analytics, or seamless integration with customer relationship management (CRM) tools.

Call Center 52

Call Center Interactive Voice Response call center software Contact Center 52

SmartKarrot

JANUARY 18, 2022

The services offered by CloudCherry include customer journey map , text analytics, integrations, predictive analytics, dashboards, actionable insights, and more. The company helps marketing, engineering, product, UX, and analytics teams of different companies. Visual Website Optimiser (VWO). Capillary Technologies.

SaaS 11

SaaS Finance CRM Analytics 11

SmartKarrot

APRIL 13, 2020

This is achieved with the assistance of third-party APIs. Hence, APIs are ubiquitously used for most SaaS businesses. Combining productive workflows, help desk analytics, and the ease of email in one, Front serves for 5000+ companies with just one product. Source: Survey Sparrow. They believe in turning ‘emails into action’!

SaaS 19

SaaS Engineering APIs Analytics 19