2011, Best practices and Big data - Customer Contact Central

How to Best Use Customer Feedback: 3 Ways to Act on Big Data

PeopleMetrics

JANUARY 28, 2016

For all its promise, and all its hype, big data has always had one inherent problem. You see, big data is. And when you're facing something big, you may find it overwhelming. But let’s get you off that cold linoleum floor and discuss how to best use customer feedback.

Big data

Big data Feedback Benchmark Customer centricity

Use streaming ingestion with Amazon SageMaker Feature Store and Amazon MSK to make ML-backed decisions in near-real time

AWS Machine Learning

APRIL 19, 2023

It’s easy to learn Flink if you have ever worked with a database or SQL-like system by remaining ANSI-SQL 2011 compliant. Apart from SQL, we can build Java and Scala applications in Amazon Kinesis Data Analytics using open-source libraries based on Apache Flink.

Engineering

Engineering Analytics APIs Enterprise

Higher Education Chatbots – Everything You Need to Know

Comm100

MARCH 27, 2023

The ability to collect student data via text message to provide greater outreach. LivePerson focuses on big data, providing student intent and engagement metrics through their chatbot platform. LivePerson reporting tools include sentiment analysis and dashboards for analysis of historic and real-time data.

Education

Education Chatbots Wait times Surveys

How to Best Use Customer Feedback: 3 Ways to Act on Big Data

Use streaming ingestion with Amazon SageMaker Feature Store and Amazon MSK to make ML-backed decisions in near-real time

Higher Education Chatbots – Everything You Need to Know

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