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How to Best Use Customer Feedback: 3 Ways to Act on Big Data

PeopleMetrics

For all its promise, and all its hype, big data has always had one inherent problem. You see, big data is. And when you're facing something big, you may find it overwhelming. Here are three best practices to help you turn big data into action.

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Video auto-dubbing using Amazon Translate, Amazon Bedrock, and Amazon Polly

AWS Machine Learning

Yaoqi Zhang is a Senior Big Data Engineer at Mission Cloud. Adrian Martin is a Big Data/Machine Learning Lead Engineer at Mission Cloud. She is also the recipient of the Best Paper Award at IEEE NetSoft 2016, IEEE ICC 2011, ONDM 2010, and IEEE GLOBECOM 2005. Cristian Torres is a Sr.

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CMOs and CIOs: Stop Battling and Start Collaborating on Marketing Technology Solutions

Avaya

In a 2011 webinar, Gartner Research Vice President Laura McLellan boldly said that by 2017, the CMO would spend more on IT than the CIO. But then we saw the rise of technologies like cloud, mobility, social media and big data … and everything changed. How much data? Now that we’re just shy of 2017 (how time flies!)

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Time Inc. Acquires MySpace: It’s All A bout the Customer Data

Natalie Petouhof

My sources say that it’s all about the data! Then in 2011 an ad network Specific Media, another Viant-owned company, scooped up Myspace for $35 million in 2011. And we know that not all of those people have the same email address from their Myspace days, but Viant felt it still has an enviable mass of first-party data.

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What Does “Data-Driven” Really Mean?

Hero Digital

In 2011, a McKinsey Global Institute report celebrated the potential for big data: “…we are on the cusp of a tremendous wave of innovation, productivity, and growth, as well as new modes of competition and value capture…”. Despite increased spending, many are failing in their efforts to become data-driven.

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Portugal’s Largest Private Bank Leverages PSIM for Operational Savings

Customer Interactions

In 2011, Millennium deployed NICE Situator, an advanced PSIM solution. NICE Situator also applies analytics to correlate all of this Big Data and provides automated response plans to address unfolding events. Increasingly, we’re seeing advanced PSIM solutions leveraged far beyond the realm of security. But now they are.

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Using Software and Savvy to Create Relationship Intelligence

Amity

Remember how Netflix lost over 800,000 subscribers in a few months when they suddenly raised prices back in 2011? In the end, this combination of big data and relationship intelligence can give companies a clear view into what customers really need and fulfill the decades-old promise of customer relationship management.

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