CSM Magazine

JANUARY 23, 2023

Despite a rise in the use of digital technology, the study showed that seven out of ten UK firms don’t look for alternative ways to communicate with their customers if they fail to hear back from them.

Business Process Outsourcing 52

Business Process Outsourcing outsourcing Surveys Consulting 52

CSM Magazine

MAY 16, 2023

Co-founded by Mr Gilburd and Mr Harfield in 2011, Sigma Connected has gone onto employ over 5,000 people at its offices in Birmingham, South Africa, Australia and the United States. Services include customer service management, collections, complaints handling, and vulnerable customer support.

outsourcing 52

outsourcing Business Process Outsourcing Telecommunications Government 52

CSM Magazine

NOVEMBER 2, 2023

A bout Sigma Connected Sigma Connected is a multi-award-winning Business Process Outsourcing (BPO) provider that specialises in outsourced (white-label) 24/7 customer contact centre services. Services include customer service management, collections, complaints handling, and vulnerable customer support.

outsourcing 52

outsourcing Business Process Outsourcing Government Surveys 52

CSM Magazine

JULY 4, 2024

About Sigma Connected Sigma Connected Announces Its First International Customer Service Operation From Cape Town Townshipis a multi-award-winning Business Process Outsourcing (BPO) provider that specialises in outsourced (white-label) 24/7 customer contact centre services.

Customer Service 52

Customer Service outsourcing Business Process Outsourcing Government 52