Remove 2011 Remove Feedback Remove Morale
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How TravelWifi Went Global

IdeasUnlimited

Partnering with IdeasUnlimited for support services since 2011 has allowed TravelWifi to focus on expanding its customer base and increasing coverage. Therefore, soon after launch in 2011, TravelWifi reached out to IdeasUnlimited for taking over some of its support needs. TravelWifi; Global Pocket WiFi.

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How TravelWifi Went Global

IdeasUnlimited

Partnering with IdeasUnlimited for support services since 2011 has allowed TravelWifi to focus on expanding its customer base and increasing coverage. Therefore, soon after launch in 2011, TravelWifi reached out to IdeasUnlimited for taking over some of its support needs. TravelWifi; Global Pocket WiFi.

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8 Tried and Tested Methods For Improving Employee Engagement

Customer Guru

Source: Aon Hewitt European Manager Survey 2011. It must also be understood that when employees provide feedback, they expect remedial action on their grievances. This simple gesture of gratitude goes a long way in boosting the employees’ morale. Please share your suggestions and feedback in comments below.

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Brand Move Roundup – May 7, 2020

C Space

The questionnaire, developed by Ultimate’s in-house industrial-organizational (I-O) psychologist, is to address employees’ needs during the current COVID-19 pandemic, but leaders can also leverage the survey to support their people, boost morale, and preserve trust throughout the organization.

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20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)

Callminer

Managing morale during busy periods – During brand crises or unexpectedly busy holiday periods, it’s not unusual to start to see staff absences rise as employees dread the negative onslaught of comms coming their way when they start their shift. They also should ask for agents’ feedback about the practices that the team follows.

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What is Customer Experience Improvement?

ClearAction

The silver bullet of customer experience financial rewards is preventing recurrence of pervasive issues brought to your attention by customer feedback. Why it matters: chronic issues drain your company’s and customers’ precious funds, resources and morale, with numerous negative ripple effects. 1 Forrester VoC Award 2011, Adobe.

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How to Fix Onboarding, According to 400+ Contact Center Employees

Balto

“Coach your agents on how to improve at their jobs, and provide specific feedback where possible. While executive leadership in onboarding was correlated with lower knowledge retention, executives still have an important role to play in culture, morale, and belongingness. 2011, May 11). Here are some tips. . Conclusion.