Remove 2011 Remove Morale Remove Sales
article thumbnail

How TravelWifi Went Global

IdeasUnlimited

Partnering with IdeasUnlimited for support services since 2011 has allowed TravelWifi to focus on expanding its customer base and increasing coverage. The very nature of the device meant that from the get-go, customer excellence was entrenched in device performance and after-sales service. TravelWifi; Global Pocket WiFi.

article thumbnail

How TravelWifi Went Global

IdeasUnlimited

Partnering with IdeasUnlimited for support services since 2011 has allowed TravelWifi to focus on expanding its customer base and increasing coverage. The very nature of the device meant that from the get-go, customer excellence was entrenched in device performance and after-sales service. TravelWifi; Global Pocket WiFi.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

8 Tried and Tested Methods For Improving Employee Engagement

Customer Guru

Indeed, there are a few studies that highlight the impact of employee engagement on factors such as service and sales. Source: Aon Hewitt European Manager Survey 2011. Sales: Fabick CAT showed an improvement of 300% net industry sales due to enhanced employee engagement. Aon Hewitt. Be generous with praise.

article thumbnail

Intercom Brings Enterprise-Grade Efficiency and Scale to Conversational Support

CSM Magazine

Intercom’s Conversational Support Funne l , the first holistic framework for scaling and delivering conversational support, was launched in June to serve as a blueprint for how to increase efficiency, improve the customer experience and improve the morale of their customer support teams.

article thumbnail

Unleashing Agent Retention in Contact Centers: Top Experts Reveal Secrets

CX Global Media

Shawna Fuller Director of Customer Service/Corporate Sales, GiftTree. About Shawna Fuller : I have been with GiftTree for 15 years as Director of Customer Service and B2B Sales. For many, managing morale and employee engagement in a contact center is a complete mystery. EXPERT SESSION – Unleashing Agent Retention.

article thumbnail

How to use SEO to be on Top of Google

IdeasUnlimited

As of 2011’s Panda algorithm update , Google has shifted its focus towards favoring high quality, low volume content. The 2011 update will make sure that such pages appear as low as possible in the search result. Moral of the story; avoid keyword stuffing. If you’re one of these people, you’ve got a lot to learn.

article thumbnail

How to use SEO to be on Top of Google

IdeasUnlimited

As of 2011’s Panda algorithm update , Google has shifted its focus towards favoring high quality, low volume content. The 2011 update will make sure that such pages appear as low as possible in the search result. Moral of the story; avoid keyword stuffing. If you’re one of these people, you’ve got a lot to learn.