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Is customer engagement, artificial intelligence, digital marketing, predictive analytics, bigdata, or some other “shiny object” the key to driving business performance? Konika Minolta Australia’s CEO, Dr. David Cooke, said this benchmarking and roadmap “created a sense in us for being far more collaborative.
Around this time, industry observers reported NVIDIA’s strategy pivoting from its traditional gaming and graphics focus to moving into scientific computing and data analytics. in 2012 is now widely referred to as ML’s “Cambrian Explosion.” The union of advances in hardware and ML has led us to the current day. Work by Hinton et al.
Is customer engagement, artificial intelligence, digital marketing, predictive analytics, bigdata, or some other “shiny object” the key to driving business performance? Konika Minolta Australia’s CEO, Dr. David Cooke, said this benchmarking and roadmap “created a sense in us for being far more collaborative.
She is also part of the Technical Field Community dedicated to hardware acceleration and helps with testing and benchmarking AWS Inferentia and AWS Trainium workloads. He works with government, non-profit, and education customers on bigdata, analytical, and AI/ML projects, helping them build solutions using AWS.
In 2017, more contact centers will recognize the impact of tracking analytics and use those benchmarks for future growth. 2016: 50% of Global 1000 companies will have stored customer-sensitive data in the cloud. Understanding and benchmarking against these metrics is still the best way to maintain high standards of customer service.
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