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Integrate HyperPod clusters with Active Directory for seamless multi-user login

AWS Machine Learning

To achieve this multi-user environment, you can take advantage of Linux’s user and group mechanism and statically create multiple users on each instance through lifecycle scripts. Create a HyperPod cluster with an SSSD-enabled lifecycle script Next, you create a HyperPod cluster with LDAPS/Active Directory integration.

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Machine learning with decentralized training data using federated learning on Amazon SageMaker

AWS Machine Learning

The notebook instance client starts a SageMaker training job that runs a custom script to trigger the instantiation of the Flower client, which deserializes and reads the server configuration, triggers the training job, and sends the parameters response. script and a utils.py The client.py

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Build high-performance ML models using PyTorch 2.0 on AWS – Part 1

AWS Machine Learning

The following figure shows a performance benchmark of fine-tuning a RoBERTa model on Amazon EC2 p4d.24xlarge inference with AWS Graviton processors for details on AWS Graviton-based instance inference performance benchmarks for PyTorch 2.0. Run your DLC container with a model training script to fine-tune the RoBERTa model.

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Contact Center Industry Stats – Contact Center Channels

Taylor Reach Group

Call Scripting: More Contact Centers Are Using Call Scripting: While Contact Centers are often encouraged to give advisors more freedom on the phone, there has been a contradictory increase in those using call scripting. In fact, the percentage of Contact Centers using call scripting has risen from 48.3% of the vote.

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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Source: Human Resource Management; Issue: 51(4); 2012; Pages 535-548. Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Interactive agent scripts from Zingtree solve this problem. Bill Dettering.

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Contact Center Trends 2021: The CX Watershed

Fonolo

In 2017, more contact centers will recognize the impact of tracking analytics and use those benchmarks for future growth. Understanding and benchmarking against these metrics is still the best way to maintain high standards of customer service. Call Center Trends 2012. Social Media ? a Not-So-Secret Weapon. Up from just 2.2%