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25 Call Center Leaders Share the Most Effective Ways to Boost Contact Center Efficiency

Callminer

Published in Human Resource Management , an independent study conducted in a real-world work environment concluded that workers in an office with motivational pictures increased their performance success rate by 33% compared to call center employees with the same task in an office lacking motivational art.

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How the Philippines Call Center Industry Is Leading the AI-Driven CX Revolution

Outsource Consultants

These experts can guide businesses through the complex process of selecting and implementing AI-powered call center solutions that align with their specific needs and goals. To address these concerns, many Philippine call centers invest heavily in cybersecurity measures.

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How Two Healthcare Leaders Improved Both Quality of Care and Bottom Line Growth with Patient Transfer Services

Revation Systems

“Revation has shown the flexibility and enthusiasm we need to take our transfer center to the next level.” In 2012, Fairview Health Services began searching for a more efficient patient transfer solution. It also jeopardized patient safety because transfer agents couldn’t bring participants together in one call.