BlueOcean

OCTOBER 4, 2021

And it’s one that undeniably impacts our perception of the customer experience. Exploring Customer Care in the Subscription Economy. The pandemic only accelerated the growth of the subscription economy, which has seen an incredible 437% growth since 2012—and a 66% increase from 2019 to 2020. Let’s dive right in.

Customer Experience 77

Customer Experience Coaching B2C Customer Care 77

BlueOcean

OCTOBER 4, 2021

And it’s one that undeniably impacts our perception of the customer experience. Exploring Customer Care in the Subscription Economy. The pandemic only accelerated the growth of the subscription economy, which has seen an incredible 437% growth since 2012—and a 66% increase from 2019 to 2020. Let’s dive right in.

Customer Experience 62

Customer Experience Coaching B2C Customer Care 62

Callminer

SEPTEMBER 5, 2017

Jack is also Founder & CEO of FM Outsource, an award-winning digital customer service outsourcing solution. Jack founded his first business while studying at university in 2012 and led the team remotely until graduating in 2014, when he took on the role of fulltime CEO. Ty Givens is the founder of The Workforce Pro, Inc.

Call Center 140

Call Center call center software outsourcing Coaching 140

Hodusoft

OCTOBER 9, 2024

has significantly increased, from a mere 447 in 2012 to more than 3,200 in 2023. Maintain Customer Trust Just imagine; out of two call centers that are similar in size, one is extremely particular about data security while the other is not. Employee Morale Robust data security is not just a boon for customers.

call center software 52

call center software Call Center Contact Center Best practices 52