2012 Sales Technical Support 
Callminer
AUGUST 1, 2017
Alex Tebbs is the Co-Founder and Sales Director at VIA , the UK’s largest Hosted Skype for Business solution. Source: Human Resource Management; Issue: 51(4); 2012; Pages 535-548. Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. Alex Tebbs. Rachel Ivers.
Sykes
MARCH 18, 2019
While its suite of solutions traditionally focused on post-sales support, the portfolio now extends across the entire customer lifecycle, from marketing to sales to care. engagement solutions and services with an emphasis on inbound multichannel demand generation, customer service and technical support to its clients’ customers.
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Taylor Reach Group
MAY 11, 2018
Organizations today look across their customer-facing organization and see a cluster of Call Center or Contact Center activities: sales, technical support, customer service, returns, billing, collections etc. This post was published in 2012 and updated in 2018. By: Colin Taylor. Consolidating Contact Centers.
Sykes
MARCH 5, 2019
The report emphasized SYKES’ serious investments in digital capability to expand their solutions across the entire customer lifecycle — from the digitization of business processes to marketing, sales and care. Its Americas and EMEA regions primarily provide customer?engagement
ChurnZero
AUGUST 25, 2020
Her focus is on capital-efficient , go-to-market strategies across sales, marketing, customer success and support. She thrives on helping entrepreneurs tackle challenges like reducing customer churn, creating efficient sales teams , increasing product adoption, and building a positive culture.
IdeasUnlimited
JANUARY 6, 2021
The very nature of the device meant that from the get-go, customer excellence was entrenched in device performance and after-sales service. Therefore, soon after launch in 2011, TravelWifi reached out to IdeasUnlimited for taking over some of its support needs. How IdeasUnlimited Handled Support. Multilingual support.
IdeasUnlimited
JANUARY 6, 2021
The very nature of the device meant that from the get-go, customer excellence was entrenched in device performance and after-sales service. Therefore, soon after launch in 2011, TravelWifi reached out to IdeasUnlimited for taking over some of its support needs. How IdeasUnlimited Handled Support. Multilingual support.
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