AWS Machine Learning

MARCH 7, 2023

When you open a notebook in Studio, you are prompted to set up your environment by choosing a SageMaker image, a kernel, an instance type, and, optionally, a lifecycle configuration script that runs on image startup. The main benefit is that a data scientist can choose which script to run to customize the container with new packages.

Management 82

Management Scripts Government Engineering 82

AWS Machine Learning

AUGUST 22, 2023

The notebook instance client starts a SageMaker training job that runs a custom script to trigger the instantiation of the Flower client, which deserializes and reads the server configuration, triggers the training job, and sends the parameters response. script and a utils.py The client.py

Scripts 78

Scripts Accountability Transportation Benchmark 78

AWS Machine Learning

MAY 8, 2023

You can use this script add_users_and_groups.py After running the script, if you check the Amazon Cognito user pool on the Amazon Cognito console, you should see the three users created. mlflow/runs/search/", "arn:aws:execute-api: : : / /POST/api/2.0/mlflow/experiments/search", large', framework_version='1.0-1', to seed the user pool.

APIs 77

APIs Government Accountability Scripts 77

AWS Machine Learning

APRIL 22, 2024

To achieve this multi-user environment, you can take advantage of Linux’s user and group mechanism and statically create multiple users on each instance through lifecycle scripts. Create a HyperPod cluster with an SSSD-enabled lifecycle script Next, you create a HyperPod cluster with LDAPS/Active Directory integration.

Scripts 105

Scripts Engineering Management Benchmark 105

Fonolo

JANUARY 11, 2022

Powerful Phrases for Effective Customer Service: Over 700 Ready-to-Use Phrases and Scripts That Really Get Results (2012), Renée Evenson.

Call Center 81

Call Center Marketing Management First call resolution 81

AWS Machine Learning

OCTOBER 17, 2024

The data science team can, for example, use the shared EFS directory to store their Jupyter notebooks, analysis scripts, and other project-related files. By setting up a shared EFS directory at project level, the team can collaborate on the same projects by accessing and working on files in the shared directory.

Government 108

Government Accountability APIs Engineering 108

AWS Machine Learning

DECEMBER 1, 2022

You can also specify environment variables or startup scripts to customize your notebook run environment. To define job definitions that run notebooks on a schedule, you may need to add additional permissions to your SageMaker execution role. The below policy is supplementary to the very permissive AmazonSageMakerFullAccess policy.

Engineering 79

Engineering Telecommunications Scripts Best practices 79

AWS Machine Learning

JUNE 6, 2023

Run your DLC container with a model training script to fine-tune the RoBERTa model. After model training is complete, package the saved model, inference scripts, and a few metadata files into a tar file that SageMaker inference can use and upload the model package to an Amazon Simple Storage Service (Amazon S3) bucket.

Scripts 76

Scripts APIs Benchmark Management 76

AWS Machine Learning

JUNE 28, 2022

The input data is a multi-variate time series that includes hourly electricity consumption of 321 users from 2012–2014. We use a cleaned version of the data containing 321 time series with 1-hour frequency, starting from January 1, 2012 with 26,304 time-steps.

Metrics 84

Metrics Healthcare Transportation Accountability 84

Nexmo

FEBRUARY 14, 2020

In this tutorial, we’ll use a Nexmo Voice number to create a callback script that interacts with a caller to prompt for a voice message. Though the built-in web server should not be used in a production environment, it is fine for sample scripts like this. Make sure to replace {bucket_name} with the actual bucket name.

Scripts 120

Scripts Accountability APIs Management 120

AWS Machine Learning

NOVEMBER 23, 2022

Complete the following steps: Download the bootstrap script from s3://emr-data-access-control- /customer-bootstrap-actions/gcsc/replace-rpms.sh , replacing region with your region. We provide the following sample Lifecycle Configuration script to configure the roles: #!/bin/bash SNAPSHOT20221121212949.noarch.rpm. noarch.rpm.

Scripts 85

Scripts Engineering APIs Sales 85

AWS Machine Learning

DECEMBER 1, 2022

However, if you want to update existing resources to facilitate resource isolation, administrations can use the add-tag SageMaker API call in a script. Since the launch of the multi-domain capability, new resources are automatically tagged with aws:ResourceTag/sagemaker:domain-arn. experiments=`aws --region $REGION. add-tags.

APIs 71

APIs Engineering Scripts Accountability 71

AWS Machine Learning

JUNE 15, 2022

These are hard to identify in the heatmap we just created due to large volumes of reviews since 2012. You can continue to iterate on your script to create more complex visualizations and transforms. If you want to enhance the heatmap further, you can slice the data to only show reviews prior to 2011. chart = ( alt.Chart(df).mark_rect().encode(

Engineering 77

Engineering Enterprise Advertising Scripts 77

Ann Michaels and Associates

OCTOBER 28, 2018

Our Assurance team, which more than doubled in size in 2012, ensures team members have the skills needed to uphold this by providing ongoing coaching and positive enforcement when team members are speaking with clients. One key value is serving ‘every client, every time, no exceptions, no excuses,’” says the Quicken Loans Training team.

Construction 61

Construction Surveys Scripts Feedback 61

SharpenCX

FEBRUARY 12, 2020

billion in annual revenue since their debut in 2012. And even as the company has shifted and changed since their launch in 2012, their mission and values have remained core to who they are, who they hire, and what they do for customers. The brand sports a vibrant shade of pink as their primary color. This month, we’re crushing on Lyft.

Customer Experience 84

Customer Experience Transportation Contact Center Coaching 84

AWS Machine Learning

AUGUST 9, 2022

Before you proceed, make sure that the IAM role that you’re using has a trust policy with CodeBuild: { "Version": "2012-10-17", "Statement": [ { "Effect": "Allow", "Principal": { "Service": [ "codebuild.amazonaws.com" ] }, "Action": "sts:AssumeRole" } ] }. Create baseline R containers.

Transportation 78

Transportation Scripts outsourcing Enterprise 78

AWS Machine Learning

AUGUST 17, 2023

Option B: Use a SageMaker Processing job with Spark In this option, we use a SageMaker Processing job with a Spark script to load the original dataset from Amazon Redshift, perform feature engineering, and ingest the data into SageMaker Feature Store. The environment preparation process may take some time to complete.

APIs 81

APIs Engineering Scripts Analytics 81

SharpenCX

FEBRUARY 12, 2020

billion in annual revenue since their debut in 2012. And even as the company has shifted and changed since their launch in 2012, their mission and values have remained core to who they are, who they hire, and what they do for customers. The brand sports a vibrant shade of pink as their primary color. This month, we’re crushing on Lyft.

Customer Experience 67

Customer Experience Transportation Contact Center Coaching 67

AWS Machine Learning

AUGUST 4, 2023

Enter the following script in the editor, providing the ARN for the secret you created earlier: #!/bin/bash If you would like, you can take a look at the CodePipeline deploy step, which uses AWS CloudFormation scripts to create SageMaker endpoint and API Gateway with a custom JWT authorizer. Choose Create configuration.

APIs 85

APIs Scripts Management Accountability 85

Taylor Reach Group

JUNE 11, 2018

Call Scripting: More Contact Centers Are Using Call Scripting: While Contact Centers are often encouraged to give advisors more freedom on the phone, there has been a contradictory increase in those using call scripting. In fact, the percentage of Contact Centers using call scripting has risen from 48.3% of the vote.

Contact Center 50

Contact Center Self service Scripts Call Center 50

AWS Machine Learning

MAY 5, 2023

A Python script is used to aid in the process of uploading the datasets and generating the manifest file. For details on the Python script and how to run it, refer to the GitHub repo. Upon successfully generating the manifest file, it’s then uploaded into Amazon Rekognition to begin the model training process. join(", "), }; }).catch((error)

Engineering 106

Engineering APIs Scripts Enterprise 106

CSM Magazine

JUNE 12, 2020

From multilingual programming to natural language capabilities, chatbots (‘bots’) are quickly moving beyond today’s stilted scripts and limited interactive proficiencies. Retailing 2020:Winning in a Polarized World (2012). Roesler, Peter (2017). American Express Study Shows Rising Customer Expectations for Good Customer Service.

Customer Service 52

Customer Service Omni-channel support Virtual Agent Chatbots 52

Comm100

NOVEMBER 3, 2016

According to a study conducted by Forrester research , use of the help/FAQ pages on a company’s website for customer service increased from 67% in 2012 to 76% in 2014. Free Download] Live Chat Scripts to Make Stellar Agents. And given how unpleasant a long wait time can be, who can blame them?

Wait times 45

Wait times Advertising Entertainment Self service 45

Balto

FEBRUARY 6, 2023

When I worked in service roles, I had a script, and I knew what I had to do to have a successful social interaction with a customer. This helped me build confidence through a body of evidence — you use your script correctly as a waitress and you get a dopamine hit in the form of a tip. 2012, December 20). 2022, June 23).

Contact Center 52

Contact Center Coaching Surveys Metrics 52

AWS Machine Learning

DECEMBER 14, 2023

This setup enables you to centrally store notebooks, scripts, and other project files, accessible across all your SageMaker Studio sessions and instances. You need to grant your users permissions for private spaces and user profiles necessary to access these private spaces.

APIs 117

APIs Engineering Management Scripts 117

Service Agility

MARCH 17, 2018

Originally published in Contact Center Pipeline, May 2012 Have you ever picked up the phone to call a business, all the while thinking "I sure hope they are unable to handle my issue during this call and I need to call them back at least once to get this resolved"? Of course not.

Contact Center 40

Contact Center CRM Construction Metrics 40

AWS Machine Learning

JUNE 29, 2022

Version":"2012-10-17", "Statement":[. { "Sid": "VisualEditor0", "Effect":"Allow", "Action":[. You can use the sample script create-and-update-image.sh. To interact with your private Amazon ECR repositories, you need the following IAM permissions in the IAM user or role you’ll use to build and push Docker images: {.

Analytics 85

Analytics Scripts Management Engineering 85

Balto

AUGUST 3, 2022

Our recent Script Adherence report unearthed a similar finding: the agent experience, for the most part, is universal, and only varies slightly based on company size. The Case For the Anti-Script: A Multifactor Analysis of Script Adherence - Balto Ai. 2012, March 12). The Contact Center of 2030. 2022, March 29).

Contact Center 52

Contact Center Interactive Voice Response Surveys Self service 52

C3Centricity

NOVEMBER 15, 2015

Amongst the most popular talks on the topic of storytelling, “ The Clue to a great story ” was given in February 2012 by Andrew Stanton. One of the best places to find great stories is on TED. Stanton is the Pixar writer and director of both the hit movies Toy Story and WALL-E. split("").reverse().join("");return

Scripts 48

Scripts Airlines Finance Marketing 48

Comm100

APRIL 8, 2016

Think about how little changes to your customer service plans (tweaks like proactive customer service, scripts and promotions) can optimize their consumer experience. ” — Amazon Web Services re:Invent 2012. Don’t let this be the case with your party! “Everyone has to be able to work in a call center.”

Customer Service 43

Customer Service Advertising Call Center Scripts 43

AWS Machine Learning

APRIL 16, 2024

This script is designed to optimize the performance and integration of our Text-to-SQL services: Define the database prompt file caching logic – To minimize latency, we implement a custom logic for downloading and caching database prompt files. or later image versions. Next, you generate custom model service logic.

Airlines 108

Airlines Management Engineering Accountability 108

Comm100

OCTOBER 30, 2017

Free Download] 120+ Ready-to-Use Live Chat Scripts for Both Sales and Customer Service. The downloadable contains scripts for all kinds of scenarios, ranging from greetings to collecting personal information, and can help your live chat team deliver more efficient, quality support immediately.

Best practices 47

Best practices Contact Center Management outsourcing 47

AWS Machine Learning

JANUARY 9, 2023

Your default AWS user credentials must have administrator access, or ask your AWS administrator to add the following policy to your user permissions: { "Version": "2012-10-17", "Statement": [ { "Sid": "VisualEditor0", "Effect": "Allow", "Action": "kendra-ranking:*", "Resource": "*" } ] }. Make the script executable: chmod +x./bulk_post.sh.

Scripts 92

Scripts APIs Engineering Transportation 92

Callminer

AUGUST 1, 2017

Source: Human Resource Management; Issue: 51(4); 2012; Pages 535-548. Bill Dettering is the CEO and Founder of Zingtree , a SaaS solution for building interactive decision trees and agent scripts for contact centers (and many other industries). Interactive agent scripts from Zingtree solve this problem. Bill Dettering.

Contact Center 334

Contact Center Call Center Average Handle Time Real estate 334

AWS Machine Learning

APRIL 23, 2024

You can run the script by choosing Run in Code Editor or using the CLI in a JupyterLab terminal. LCCs are scripts that SageMaker runs during events like space creation. In Code Editor or JupyterLab, open the scikit_learn_script_mode_local_training_and_serving folder and run the scikit_learn_script_mode_local_training_and_serving.py

Scripts 115

Scripts Engineering APIs Feedback 115

Fonolo

NOVEMBER 17, 2020

A properly scripted menu leads customers to the answers they need, provides them with the opportunity to navigate to a live agent, and decreases the overall call volume that reaches the call center. Seven hundred twenty-two million smartphones were shipped in 2012, bringing the worldwide installed base to 1 billion. Emotion Detection.

Contact Center 176

Contact Center Gamification Call Center Average Handle Time 176

AWS Machine Learning

SEPTEMBER 7, 2023

You can then use a script (process.py) to work on a specific portion of the data based on the instance number and the corresponding element in the list of items. Start with the following code: %%writefile lambdafunc.py Processing step sklearn_processor = SKLearnProcessor( framework_version="0.23-1", 1", instance_type="ml.m5.xlarge",

Best practices 113

Best practices Scripts Construction APIs 113