Beyond Philosophy

AUGUST 15, 2019

The Types of Data for Your Metrics. Peppers says there are two different types of data that feed your metrics: Voice of Customer (VOC) Data: Peppers calls these metrics interactive data, meaning your customer interacts with you through a poll. VOC Data Can Be Deceiving Where Numbers Are Not.

Metrics 312

Metrics Finance Surveys Consulting 312

AWS Machine Learning

MARCH 15, 2024

He entered the big data space in 2013 and continues to explore that area. Her specialization is machine learning, and she is actively working on designing solutions using various AWS ML, big data, and analytics offerings. He also holds an MBA from Colorado State University.

Healthcare 135

Healthcare Big data Engineering Accountability 135

AWS Machine Learning

FEBRUARY 1, 2024

Observability Besides the resource metrics you typically collect, like CPU and RAM utilization, you need to closely monitor GPU utilization if you host a model on Amazon SageMaker or Amazon Elastic Compute Cloud (Amazon EC2). He entered the big data space in 2013 and continues to explore that area.

Best practices 140

Best practices Engineering SaaS Accountability 140

AWS Machine Learning

JANUARY 4, 2024

Monitoring – Logs and metrics around query parsing, prompt recognition, SQL generation, and SQL results should be collected to monitor the text-to-SQL LLM system. In entered the Big Data space in 2013 and continues to explore that area. This avoids reprocessing repeated queries. Nitin Eusebius is a Sr.

Best practices 141

Best practices Enterprise Engineering APIs 141

TechSee

DECEMBER 5, 2017

We have also seen an uplift in almost all of our success metrics along the customer journey.”. Founded in 2015 and based in the US and Moldova, Retently helps businesses understand and interact with their customers using Net Promoter Score® (NPS®), a customer satisfaction metric and an alternative to traditional loyalty surveys.

Contact Center 116

Contact Center Technology Self service Call Center 116

AWS Machine Learning

FEBRUARY 2, 2024

You can run the notebook pattern1-rag/notebooks/distance-analysis.ipynb to see the trends in the distance metrics over time. In entered the Big Data space in 2013 and continues to explore that area. Shelbee is a co-creator and instructor of the Practical Data Science specialization on Coursera.

Big data 131

Big data Technology Management Engineering 131

Voxjar

JUNE 8, 2021

The next two vendors will hopefully introduce you to a new approach to quality assurance in your call center, powered by artificial intelligence and big data. Founded in 2013. They have some cool out of the box metrics like their Tethr Effort Score and some great shortcuts for setting up new analytics categories.

Call Center 51

Call Center Analytics Enterprise Sales 51