Remove 2013 Remove Big data Remove Personalization
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Do You Use the Right Measures for Your CX?

Beyond Philosophy

At the end of 2013, the strategic NPS plummeted, and all the bonuses were canceled. What the customers chose became a type of golden question that revealed who they were as a person. . Moreover, in the era of big data that we have today, there are a lot of observations that we can make.

Metrics 312
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Federated learning on AWS using FedML, Amazon EKS, and Amazon SageMaker

AWS Machine Learning

Additionally, locally trained information can expose private data if reconstructed through an inference attack. To mitigate these risks, the FL model uses personalized training algorithms and effective masking and parameterization before sharing information with the training coordinator.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Customers appreciate: Faster, personalized customer support. Customers appreciate: The personalized and intuitive customer self-service. TechSee’s technology combines AI with deep machine learning, proprietary algorithms, and Big Data to deliver a scalable cognitive system that becomes smarter with every customer support interaction.

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Generate financial industry-specific insights using generative AI and in-context fine-tuning

AWS Machine Learning

In entered the Big Data space in 2013 and continues to explore that area. He is focused on Big Data, Data Lakes, Streaming and batch Analytics services and generative AI technologies. He is actively working on projects in the ML space and has presented at numerous conferences including Strata and GlueCon.

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Bank Branch Innovation Like Never Before: 5 Brands Redefining Tradition

Avaya

When evaluating an institution for a loan, for example, 64% of customers prefer speaking to someone in person or over the phone. Executives claim this new model—debuted in 2013 as the first deployment of its kind in Europe—is already 30% more productive than the company’s previous decentralized model.

Banking 58
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CMO Perspectives (28th Nov, 2014)

Customer Interactions

Sales of big-data-related products and services grew to more than $18 billion in 2013. That’s because, done correctly, personalization through big data is a huge potential bonus to retailers and other businesses. There are other enormous benefits as well, as explained in this week’s CMO Perspectives.

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4 Top Technology-Driven Nonprofit Trends

Jive

Mobile giving has increased 80 percent since 2013. Deep dive into Big Data. Collecting data isn’t a new practice for nonprofits. The trouble is, what to do with the data once you have it? Naturally, that depends on what you’re trying to accomplish with your data. Leverage mobility to make donating simple.