Remove 2013 Remove Big data Remove Sales
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Why Access to Customer Data is Essential for Sales Performance

aircall

By 2025, global data is projected to grow to 175 zettabytes. What happens to all this data? For some businesses, they use this customer data to gain unique insights to improve things like sales performance or the customer experience. Data can also be used to analyze or guide decision-making and future activities.

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Generating value from enterprise data: Best practices for Text2SQL and generative AI

AWS Machine Learning

NLP SQL enables business users to analyze data and get answers by typing or speaking questions in natural language, such as the following: “Show total sales for each product last month” “Which products generated more revenue?” In entered the Big Data space in 2013 and continues to explore that area.

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11 Contact Center Technologies to Boost Customer Satisfaction

TechSee

Contact Centers appreciate: “Nanorep accurately replies to our customer inquiries, from pre-sale questions about products and policies to order tracking and shipments. Customers appreciate: The personalized and intuitive customer self-service.

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The Vcare Top 50 Customer Care Influencers

Vcaretec

Customer Care & Contact Center Influencers Mike Aoki Bio: Contact center expert and trainer for Agents (customer service, dealing with "irates," sales skills) and Managers (coaching, presentation skills). He is a Customer Experience & ATL 2013 Huff Post Top 100 Social. Connect: @mikeaoki Roy Atkinson Bio:Sr.

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Time Inc. Acquires MySpace: It’s All A bout the Customer Data

Natalie Petouhof

That’s a massive surge of 575% versus the same month in 2013. Time says the acquisition of Viant will help the company by being able to target ad delivery to the optimal audiences as well as to link devices back to real people and then converting ad spending to actual sales and closing the ROI loop. million unique users in the U.S.

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Call Center, Contact Center and Customer Experience Events – April 2018

Taylor Reach Group

The big one. If you work in any post-sales or customer-facing role you simply can’t afford to miss the definitive global networking and learning conference. It's an opportunity to unite with thousands of other Marketing, Service, Sales, and Commerce professionals, sharing your challenges and victories while learning from your peers.

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CMO Perspectives (28th Nov, 2014)

Customer Interactions

Sales of big-data-related products and services grew to more than $18 billion in 2013. That’s because, done correctly, personalization through big data is a huge potential bonus to retailers and other businesses. There are other enormous benefits as well, as explained in this week’s CMO Perspectives.