aircall

NOVEMBER 3, 2016

Lacking a prominently displayed phone number on your website makes an unfavorable impression: in 2013, 47% of people reported feeling “frustrated or annoyed” and “more likely to explore other brands” when unable to contact a business directly. Use this feedback to make data-driven decisions to benefit your business.

Customer Support 81

Customer Support First call resolution Brand ambassadors voip 81

aircall

NOVEMBER 3, 2016

Lacking a prominently displayed phone number on your website makes an unfavorable impression: in 2013, 47% of people reported feeling “frustrated or annoyed” and “more likely to explore other brands” when unable to contact a business directly. Use this feedback to make data-driven decisions to benefit your business.

Customer Support 59

Customer Support First call resolution Brand ambassadors voip 59

aircall

JUNE 30, 2021

In 2013, an inventor named Jamie Siminoff appeared on the hit TV show, Shark Tank , hoping to land an investor for his company. Respond to Customer Feedback. Of course, collecting customer feedback is not enough. He pitched his idea for a video doorbell, called Ring, and investors promptly rejected him. Connect on Social Media

Customer retention 62

Customer retention Customer advocacy Brand ambassadors Wait times 62