TechSee

DECEMBER 5, 2017

According to Walker , a customer intelligence consulting firm, by 2020, customer experience will overtake price and product as the key brand differentiator for B2B. Founded in 2015, TechSee is a technology and technical support company that specializes in visual technology and augmented reality.

Contact Center 116

Contact Center Technology Self service Call Center 116

Outsource Consultants

MAY 8, 2024

Fast forward to… 2013: The Inter-American Development Bank recognized Colombia’s potential, calling it a “hidden jewel” for outsourcing in Latin America. But at Outsource Consultants, we believe a “top 10” list might not be the most effective approach. That’s where Outsource Consultants come in.

outsourcing 67

outsourcing Call Center Education Consulting 67

ChurnZero

AUGUST 25, 2020

Previously Jay founded Customer Imperative, a consultancy focused on B2B SaaS, which eventually developed the Gain Grow Retain customer success leadership community. Her expertise spans Account Management, Professional Services, Technical Support and Success Operations. Todd Olson, Pendo.io

Chief Customer Officer 69

Chief Customer Officer SaaS B2B Technical Support 69

NobelBiz

MAY 25, 2023

In 2013, the CDP Institute was founded to help educate marketers about the technology and its benefits. In addition to their past performance, inquire about the vendor’s ongoing support services. Since then, the CDP market has grown rapidly. According to ResearchAndMarkets , 2018, the CDP market was valued at $2.4

call center software 98

call center software Call Center APIs Contact Center 98

RichCall

SEPTEMBER 13, 2017

Dimension Data’s 2016 Global Contact Centre Benchmarking Report, © Dimension Data 2013-2016. Blair Pleasant , analyst and consultant about Unified Communications. The contact centre will support this by providing hints, tips, education and technical support. Colin Taylor. Take Siri or Amazon Alexa for example.

Contact Center 64

Contact Center Technology Benchmark Chatbots 64

Jon Arnold

MAY 30, 2017

This group provided our sales group both sales and technical support through high level presentations, complex configurations, responding to RFP’s, etc. I was also overseeing the Consultant Program. In ’93, Bob Talty and I created the Advantage Invitational Executive Conference and NEC’s Consultant Symposium.

Consulting 45

Consulting Consulting Engineering Sales 45

SmartKarrot

MARCH 8, 2022

With over 30 years in the industry, Annette is a professional coach, consultant, customer journey mapping facilitator, thought leader, and influencer. A leader, speaker, consultant, coach, and trainer, Dana’s most salient qualities include organizational gaps analysis, discovery, and problem-solving. Annette Franz. Daphne Lopes.

Chief Customer Officer 21

Chief Customer Officer Coaching SaaS Customer centricity 21