CSM Magazine

MAY 16, 2024

” EnviroVent uses the BigChange job management system, which incorporates a mobile workforce app , customer relationship management (CRM), job scheduling , live tracking , financial management, and business intelligence tools in one system, across its installations and planning through to post work completion reporting. .

Engineering 52

Engineering CRM Finance Enterprise 52

CSM Magazine

AUGUST 7, 2023

Using the BigChange job management system, which incorporates a mobile workforce app , customer relationship management (CRM), job scheduling , live tracking , resource management , job finance and business intelligence , has meant that Crucial has been virtually paper free for more than 6 years.

Engineering 52

Engineering Management Finance CRM 52

CSM Magazine

JULY 10, 2023

Since rolling out the BigChange job management system, which incorporates a mobile workforce app , customer relationship management (CRM, job scheduling , live tracking , job finance and business intelligence , Hodge Clemco has quickly re-engineered many of its workflows.

Finance 52

Finance Engineering CRM Enterprise 52

CSM Magazine

FEBRUARY 23, 2023

Future also provides a 24/7 call out service from its Essex base, serving clients across London and south of England. ” About BigChange Launched in 2013 and based in Leeds, UK, BigChange is a leading Field Service Management Software Provider trusted by more than 1,900 field-based organisations around the world. .

Management 52

Management Finance CRM Engineering 52

CSM Magazine

MARCH 22, 2023

Engineers no longer have to physically check-in at the start and end of each working day, or as jobs are completed, and customer service levels are boosted with live updates and accurate ETAs. “Our customers rely on us to be the eyes and ears for their safety and security requirements and we rely on BigChange.”

Engineering 52

Engineering Finance Construction CRM 52

CSM Magazine

NOVEMBER 8, 2022

The system is also improving communication between field-based teams and back-office staff, raising customer service levels and boosting feedback with real-time updates, ETAs and reporting. “BigChange has freed up my time to run the business rather than it running me,” concluded Saunders. ” About BigChange.

Finance 52

Finance CRM Engineering Advertising 52

CSM Magazine

MARCH 16, 2022

Quora uses BigChange in its electrical, service and maintenance, and water treatment divisions. Quora also uses live tracking for its emergency call-out service. “We We have service level agreements that require us to respond to emergencies within a certain time frame,” said Craig. About BigChange.

Finance 52

Finance Engineering CRM Healthcare 52