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In 2013, the CDP Institute was founded to help educate marketers about the technology and its benefits. Increased Revenue Opportunities CDPs can increase revenue opportunities for call centers by providing more accurate and detailed customer profiles, which can help businesses identify new sales and upsell opportunities.
An alumnus of The University of Texas at Austin, Disha Gosalia is a technical executive with various specialties such as customer advocacy , team building and mentoring, customer service management, escalations management, customer adoption, metrics analysis, training, staff development, and much more. Donna Weber. Sana Farooq.
It’s not the entirety of my team that’s now Customer Love, it’s the people who are the technicalsupport agents.”. As Swiftly’s Chief Customer Officer, Maranda oversees customer success, implementations, technicalsupport, renewals management and CS ops. Connect with Gemma . ” . “I
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