2014 Benchmark Metrics 
AWS Machine Learning
JULY 9, 2024
Sonnet currently ranks at the top of S&P AI Benchmarks by Kensho , which assesses large language models (LLMs) for finance and business. For example, there could be leakage of benchmark datasets’ questions and answers into training data. Anthropic Claude 3.5 Kensho is the AI Innovation Hub for S&P Global. Anthropic Claude 3.5
Callminer
JANUARY 18, 2021
“A 2014 survey suggested that 69% of customers feel that their call center experience improves when the customer service agent doesn’t sound as though they are reading from a script. They are an easy way to track metrics and discover trends within your agents. Encourage agents to cheer up callers with more flexible scripting.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
aircall
JUNE 28, 2022
By the way, transparency is at the center of our values, that is why for the past eight years we’ve been communicating regularly to our entire team our most important metrics, our ARR, our NPS, our profit margins, and more. 2014: The MVP. And since day one, we’ve had a Slack bot that publishes our current MRR every morning.
AWS Machine Learning
AUGUST 2, 2024
we released a LM+GNN benchmark using the large graph dataset, Microsoft Academic Graph (MAG), on two standard graph ML tasks: node classification and link prediction. min 10B 8 31 min 8 41 min 8 8 min 100B 16 61 min 16 416 min 16 50 min More benchmark details and results are available in our KDD 2024 paper. Dataset Num. of nodes Num.
Avaya
OCTOBER 10, 2016
The tech industry (software and hardware) typically falls well below that mark, with average scores in the 20s, which have been dropping over the past few years (Temkin Group, 2014 NPS rankings). Here’s the Avaya roadmap to establishing a successful culture with better processes and metrics: Change Your Culture.
Customer Guru
MARCH 7, 2018
She has spearheaded the process of implementing NPS and making it the key customer experience metric at Ferns N Petals. Utilising her knowledge and experience in the CX space, Devika spearheaded the CX initiatives at UAE Exchange that helped it to win two Customer Experience Benchmarking Index Awards in 2014.
Influitive
MAY 15, 2015
According to The Community Roundtable’s 2014 State of Community Management , there are two things the best-in-class communities have in common: 85 percent can measure their community’s value, and 76 percent have clear resourced roadmaps, which outline the financial and staffing resources needed reach their community goals. Listen for silence.
Expert insights. Personalized for you.
125 
Let's personalize your content