PeopleMetrics

JULY 14, 2015

PeopleMetrics is proud to recognize its fifth-annual Brand Ambassador Award Winners. These individuals received the most customer recognition through PeopleMetrics customer experience software in 2014, proving their consistency in going above and beyond to deliver for customers.

Brand ambassadors 88

Brand ambassadors Customer centricity Banking Feedback 88

Kayako

JULY 7, 2016

When you call in to speak with the customer service team of a cable company to cancel your contract, you might expect some hiccups, but overall would expect it to be relatively easy. Perhaps the customer support agent might try to plead with you to not cancel your contract, but ultimately they should respect your request.

Customer Service 67

Customer Service Brand ambassadors Customer Support outsourcing 67

PeopleMetrics

DECEMBER 5, 2014

AT&T Customer Service Rep (c. AT&T has "known" me for close to a decade of customer loyalty. Over the years I have added phones and tablets and insurance and international plans to the suite of services I receive from them. Rohit goes on to say, "Brand ambassadors are more than good customers.

Brand ambassadors 75

Brand ambassadors Banking Advertising Education 75

Comm100

JANUARY 14, 2016

Consequently, as newer technologies enable more ease in performing business transactions, consumers will have higher expectations when it comes to customer service and sales support. In recent years, consumers have placed greater importance on the quality of customer service than on the price and quality of products alone.

Customer Service 0

Customer Service Self service Advertising Airlines 0

aircall

SEPTEMBER 26, 2016

You have enough staff, but they are too busy focusing on other customer service issues, like answering emails. Your business chooses not to prioritize phone-based customer service. A customer calls after business hours. times as many people about bad customer service than good customer service.

Brand ambassadors 59

Brand ambassadors Interactive Voice Response Entertainment Sales 59

SmartKarrot

NOVEMBER 10, 2021

The goal of every organization is to make its customers happy. And one way to ensure that is by making your employees your brand ambassadors. Now, you might have read many times that customers should be the brand ambassadors of your company. In simple words, we call it employee experience.

Customer Experience 11

Customer Experience Brand ambassadors B2B Metrics 11