Remove 2014 Remove Brand ambassadors Remove Surveys
article thumbnail

Lessons You Can Learn (For Free) From Your Employees

PeopleMetrics

We have the winners of the PeopleMetrics Brand Ambassador Awards. The 2014 Brand Ambassadors: The RHR International Team. ” What is a Brand Ambassador? Simply put, a Brand Ambassador is an individual that receives the highest number of kudos alerts from his/her customers.

article thumbnail

The Top Trends in Customer Service for 2016

Comm100

According to a CellCentreHelper.com report , only 3% of companies used social media to communicate with customers as of May 2014. Since 2014, though, companies have made significant increases in resources they allocate to communicating with consumers on social media.

article thumbnail

How Does Employee Experience Impact Customer Experience?

SmartKarrot

And one way to ensure that is by making your employees your brand ambassadors. Now, you might have read many times that customers should be the brand ambassadors of your company. For example, a survey of U.S. The goal of every organization is to make its customers happy.