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Changing Customer Experience with the All New Webex Contact Center [WEBINAR]

Cisco - Contact Center

BlueKai was acquired by Oracle in 2014, and Omar served as the Senior VP/GM of the Oracle Data Cloud business unit. Prior to Voicea, he was the founder and CEO of BlueKai which built the world’s largest consumer data marketplace and data management platform.

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3 Ways to Use Slack to Improve Your Phone Support Efforts

Talkdesk

Since its release in 2014, Slack has become a force to be reckoned with. Slack modernizes traditional (and sometimes ineffective) call center features. Call centers are often thought of as an old-fashioned concept. Offices around the world (including ours!)