3 Ways to Use Slack to Improve Your Phone Support Efforts
Talkdesk
JULY 8, 2016
Since its release in 2014, Slack has become a force to be reckoned with. Call centers are often thought of as an old-fashioned concept. As Alex pointed out in the webinar, call center solutions often have legacy features that, while once might have been useful, now often cause headaches for supervisors and agents.
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